Recently, a new decision by China Mobile has caused widespread public dissatisfaction. The company announced that it will cancel its $8 and $18 economy packages and launch new packages starting at up to $86. This sharp increase in prices has undoubtedly put financial pressure on many users.
For many elderly users and students, the original low-cost package is enough to meet their basic communication needs. One elderly user said that the original 8 yuan package was enough for a group with limited incomes like them, and the new minimum package of 86 yuan is a lot of money for them. Similarly, some students have expressed their concerns about the price of the new package, believing that such a minimum cost is too high for them.
Users generally reported that the newly launched package was inferior to the original low-cost package in terms of price, data and call duration. An office worker complained that he personally didn't use much data in a month, and the previous plan suited him well. Now, even if you choose the lowest-priced package, you will have to spend 86 yuan per month, which is a lot of extra expenses for the average family.
In addition, some users suspect that operators may take this opportunity to raise tariffs and make excess profits. As a basic livelihood undertaking, communication services should take into account the public's spending power and should not be excessively demanded.
On social media, the decision also sparked widespread discussion and discontent. Users are calling for telecom operators to return to their original purpose of providing affordable communication services. In the age of the internet, communication services are a necessity of modern life and should not be considered a luxury. Therefore, operators should take into account the affordability of the general public when formulating tariff plans, ensure the cost-effectiveness of communication services, and reflect corporate social responsibility.
In short, China Mobile's decision to adjust the package has obviously touched the sensitive nerves of the public and revealed the rationality and fairness of the pricing of communication services. As an industry leader, China Mobile should reconsider its tariff plan to ensure that it can provide truly affordable communication services for the majority of users, and achieve mutual benefit and win-win results with users, so as to promote the long-term development of the communications industry and benefit the people.