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Performance tickets can't always be grabbed online, why can ticket sellers increase the price of 1,000 yuan to sell tickets?

author:Qilu one point

Xiao Wang in Jinan finished eating and anxiously refreshed his mobile phone, ready to snap up tickets for a music festival in Jinan in early May. The preset alarm clock sounded, and she immediately clicked on the ticket purchase page, selected the ticket type she wanted, and started to quickly "pay" buttons in succession. Immediately, a system error prompt appeared, and Xiao Wang sighed helplessly and opened the chat box of the scalper.

Xiao Wang's ticket purchase process is not an exception, the reporter's investigation found that in the process of buying tickets online for various performances, "it is difficult to find a ticket" is the norm, but some tickets are held in the hands of some ticket sellers, requiring consumers to buy at a higher price, and some even add thousands of yuan than the original price.

Online tickets are hard to come by

Ticket sellers claim to have "sufficient ticket supply"

The weather is getting warmer, and performances across the country continue to kick off, and a simple combing can be found that in Jinan alone, singers such as Zhao Lei and Lin Junjie have recently appeared in various concerts and music festivals, which has aroused many fans. But many fans said that tickets for some performances and events could not be grabbed online.

Performance tickets can't always be grabbed online, why can ticket sellers increase the price of 1,000 yuan to sell tickets?

"Black ticket" links for various singers and concerts online

"Every time, it's gone just after the ticket is issued, and then it's out of stock. As a fan of folk songs, Xiao Wang is keen to experience the musical atmosphere in the atmosphere of concerts and music festivals. But she gradually felt that the "threshold" for admission seemed to be getting higher and higher. "Some performances have a small number of tickets, and there are many ticket sellers who are hoarding tickets, and they will definitely not be able to buy them through normal channels. Xiao Wang believes that the current situation of hard to find a ticket is largely due to ticket sellers, who occupy the ticket source in various ways, resulting in higher prices. But in order to get tickets to the venue, she, like many fans, had to buy tickets from ticket sellers at prices several times higher than the original price.

Xiao Wang introduced to reporters the current mainstream form of "black ticket", which mainly includes two types: "agent auction" and "return ticket". "Before the official ticket sale, you can find a 'proxy auction' to help grab the ticket, and you need to give the ticket dealer a few hundred yuan on the basis of the original ticket price, but this method cannot guarantee 100% of the ticket. If you don't buy it in the early stage, you can also buy a 'return ticket' in the hands of the ticket seller after the ticket is issued, which is a second-hand ticket in the usual sense. However, according to the ticket seller, the 'return ticket' needs to be re-entered, so the price of each ticket needs to range from a few hundred to several thousand yuan. Xiao Wang also said that the price increase of one or two thousand yuan is only a low level in the "return ticket" market, and the price increase of some popular singers' performances has reached 5,000 yuan per ticket.

Regarding the reality of being forced to buy high-priced tickets, Xiao Wang felt both angry and helpless, "You have to buy it at a high price, there is no way, I like this singer." Xiao Wang believes that although the country is now cracking down on scalping, the current situation of repeated bans on "black tickets" is still the scalpers who have seized the star-chasing psychology of fans.

Performance tickets can't always be grabbed online, why can ticket sellers increase the price of 1,000 yuan to sell tickets?

A ticketing platform clearly states that tickets are not allowed to be transferred or transferred

The reporter noticed that many concerts and music festivals have consumers who report that it is difficult to find a ticket. "The atmosphere of grabbing tickets is chilling", "It's all technology, you can't grab tickets", "You can't grab it, you can only listen to it in the field"...... On some social platforms, a large number of netizens expressed their disappointment with the current situation of music festival tickets, and some even questioned the cooperation between the organizers and platforms and black ticket dealers to obtain profits.

The tight ticket source environment has also made some netizens imitate the "high-tech" methods of ticket sellers, and begin to learn and disseminate various informal ticket grabbing experiences. "I don't want to admit it, but it's better to use some means at a critical time. A highly praised review read.

Performance tickets can't always be grabbed online, why can ticket sellers increase the price of 1,000 yuan to sell tickets?

A large number of netizens reported that they couldn't grab tickets

Manual, Software, Internal Code......

There are a lot of ways to grab tickets

According to Xiao Wang's introduction, the reporter contacted several online ticket dealers. "A music festival in Jinan in early April, now the 'return ticket' stands are 3,000 yuan, the infield is 5,000 yuan, and the fifth row closer to the stage is 7,000 yuan, and the eighth row is 8,000 yuan. "Open the circle of friends of one of the ticket dealers, and you can see the ticket sales information he posted.

The ticket seller said that the demand for performance tickets under the high price is still in short supply, and in terms of price, the "proxy auction" before the ticket is the most affordable. The reporter saw that in his circle of friends, in addition to the tickets for the Jinan Music Festival, there were also tickets for various performances in other regions and abroad, and the number of dynamic daily updates involving ticket information reached more than 60. "We are all operated through software, and we can grab the refund immediately. The ticket dealer explained.

Performance tickets can't always be grabbed online, why can ticket sellers increase the price of 1,000 yuan to sell tickets?

The tickets displayed and sold by the ticket dealer's circle of friends

Another ticket dealer introduced the "proxy auction" process to reporters: "The auction fee for the stands is 200 yuan per ticket, and if you can't grab it, you can confirm with the customer service first, and then pay after the ticket has been grabbed." At the same time, the ticket dealer has repeatedly assured that his way of obtaining tickets is manual ticket grabbing operated by multiple people, which is safer than software and less likely to be found by the organizers.

Performance tickets can't always be grabbed online, why can ticket sellers increase the price of 1,000 yuan to sell tickets?

The ticket dealer shows his proxy auction process

In addition to "proxy auction" and "return ticket", the reporter learned that the new means of so-called "internal entry" and "internal code" have gradually become popular in recent years.

"This method is more reliable and more stable than 'proxy auction' and 'return ticket'. "There is a ticket dealer to introduce. When the reporter asked to buy tickets for a music festival in Jinan on April 6 with an original price of 666 yuan, the ticket dealer said that if he could buy two, he would need to pay a total of 4,000 yuan. But an hour later, the ticket dealer said the price of the two tickets had risen to 5,000 yuan. "No way, this singer is too popular, and there are many people who want it. ”

"You ask the organizers and the platform officials, and they definitely say that there are no tickets. But in fact, there are still tickets left in the background. According to the ticket seller, the tickets in his hand were surplus tickets purchased through internal channels. But when reporters asked for more details, the ticket dealer raised his guard and ended the conversation.

On major social platforms, there are also posts where some netizens show that they have successfully entered information in the form of so-called invitation letters and work tickets. In response to the so-called "internal entry", the reporter contacted a ticket-buying platform to inquire about related matters. In this regard, the platform's customer service replied that he did not understand, and asked the reporter to refer to the platform's sales rules. "We are a formal ticketing platform, and there will be no so-called internal sales. If the purchase of the 'internal code' causes losses, our platform cannot deal with it. The "Instructions for Purchasing Tickets" clearly requires that it is not allowed to transfer tickets without permission after the consumer, or require the staff to change the identity information from the background. The customer service said.

Of course, in addition to the above forms, there is another category of cheaper ways that have become the first choice for many people with low budgets. In a second-hand trading platform, a large number of goods such as "ticket-grabbing script", "ticket-grabbing software" and "ticket-grabbing artifact" are on the shelves, and the price is only a dozen yuan. "Through python operation, you can put the instruction in, divided into two kinds of tickets, grab and refund tickets, and send the 'remaining ticket monitoring' software when placing an order. A software seller introduced. Later, he recommended a simpler, no python to operate the ticket grabbing tool to reporters: "It is a simple software, which can be installed directly, and can be used on mobile phones and computers." ”

Performance tickets can't always be grabbed online, why can ticket sellers increase the price of 1,000 yuan to sell tickets?

Ticket-grabbing software and scripts displayed by e-commerce

Experts: A more transparent ticketing mechanism should be established

In the face of today's explosive online "black ticket" industry, Xiao Wang also expressed his concern to reporters: "Some 'proxy auctions' are traded through social platforms, and customers are blocked after paying the deposit, and some tickets will make the difference at zero cost by paying for a limited time." In this regard, Xiao Wang had no choice but to trade with ticket dealers with good reputation in the circle through the introduction of acquaintances. "To be honest, the anxiety about not being able to grab a ticket is much greater than the anxiety about the ticket dealer. Xiao Wang said.

But in addition to the transaction process, Xiao Wang has no way to deal with the problem of privacy leakage. According to the reporter's investigation, whether it is "proxy auction", "return ticket", or "internal entry" and "invitation code", consumers need to submit their name, ID number, mobile phone number and other information to the ticket seller, and whether these extremely private content will be resold or used for other purposes needs to be marked with a question mark. Despite claims by many ticket sellers that information would never be leaked, such verbal assurances without any agreement are hard to convince.

In recent years, with the gradual recovery of business performances, there are also some laws and regulations that have specific provisions on ticket management, prices, and transfers, and clearly require that the punishment for illegal ticket sales be increased.

In the view of Wu Zhen, a practicing lawyer at Shandong Yingdai Law Firm, in addition to the issue of concert scalpers that should be concerned, scalpers should also pay attention to the means of obtaining tickets through online technical operations, "If it is the use of technical means to bypass the firewall, verification mechanism, face recognition and other ticket-buying mechanisms of the ticketing website to directly purchase tickets, that behavior is suspected of providing the crime of providing special use for intrusion and illegal control of computer information system programs and tools." ”

"The essence of the 'black ticket' is that the supply and demand are in short supply, and this behavior of excluding some consumers violates the requirements of normal distribution. Wang Zheng, a researcher at the Institute of Economics of the Jinan Academy of Social Sciences, said. "In the short term, some groups can make more profits, but in the long run, it will jeopardize the development of the entire industry. Therefore, in addition to continuing to strengthen the crackdown on online scalpers, it is also recommended that the organizers and platforms take responsibility, plan for the long term, assume the supervision and self-inspection functions in the process of ticket source sales, strictly review the flow of ticket sources, establish a more transparent and open ticket sales mechanism, and control the ticket chaos from the source. ”

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